Symbio Cloud Voice
Symbio is a leading provider of enterprise voice and communication technologies, delivering a complete cloud‑based stack that powers calling across Microsoft Teams, Cisco Webex, SIP platforms, and national inbound number services. With a highly resilient, multi‑regional network spanning Australia and New Zealand, Symbio enables organisations to modernise their communications with reliability, security, and scale.
Microsoft Teams Operator Connect
Provision enterprise voice natively inside Microsoft Teams with carrier‑grade reliability.
Cisco Webex Cloud Calling
Enable calling inside Cisco Webex with Symbio’s Cloud Connected PSTN.
Enterprise SIP Trunking
A modern, scalable replacement for traditional phone lines.
13 / 1300 / 1800 / 0800 Numbers
Keep businesses reachable nationwide with flexible inbound numbering.
Number Manager
Take control of inbound numbers with intuitive self‑service tools.
Carrier-Grade Quality at Scale
Powered by a resilient network, Symbio enables Dicker Data partners to extend secure, cloud-ready voice with confidence.
Local Expertise & Control
Dicker Data partners benefit from Symbio’s self-service platforms, providing control over your customers’ numbers and routing.
Pre-Sales, Training & Enablement Support
Enablement sessions are delivered by our own product experts in partnership with Symbio to keep you and your company up to date.
Partner Access & Deal Registration
Gain access to leading technologies while protecting opportunities and unlocking exclusive pricing through deal registration.
Leverage Dicker Data Financial Services
Flexible and scalable finance solutions for devices, infrastructure and software, designed for the Australian IT channel.
Become a Partner
As a Dicker Data reseller, you gain access to the world’s leading technologies.
Microsoft Teams Your Phone System
Symbio’s Microsoft Teams Operator Connect allows partners to activate PSTN connectivity directly within the Teams Admin Centre, delivering a seamless path to cloud calling without on‑premises telephony systems. With full number provisioning, routing, and management built into the Teams interface, organisations can modernise communications quickly and securely across Australia and New Zealand. This integration simplifies deployment for IT teams, enabling scalable voice services backed by Symbio’s regional carrier network.
Enable Calling Inside Cisco Webex
Symbio’s Cloud Connected PSTN (CCP) for Cisco Webex Calling and Contact Center provides businesses with direct PSTN enablement inside the Webex platform. Organisations can select Symbio as their preferred carrier within the interface, supporting hybrid environments and multi‑site deployments with ease. This capability empowers large enterprises and multinationals to unify collaboration and telephony while leveraging Symbio’s resilient trans‑Tasman network for consistency, quality, and compliance.
Flexible SIP for Cloud, Hybrid & BYO Platforms
Symbio Enterprise SIP Trunking delivers a flexible, cloud‑ready alternative to legacy telephony, supporting UCaaS, PBX platforms, hybrid deployments, and BYO solutions. Designed to be NBN-ready, the service allows businesses to scale voice capacity efficiently while maintaining high reliability across diverse environments. Compatible with all major communication systems, Symbio’s SIP Trunking ensures a smooth transition to cloud voice and supports enterprise‑grade continuity and performance.
Power Inbound Calling with National Coverage
Symbio provides and manages 13, 1300, 1800, and 0800 numbers across Australia and New Zealand, giving organisations the scalability and national reach required for customer‑facing operations. With powerful routing options, high reliability, and seamless delivery across networks, these inbound number services help partners build simple, scalable call‑handling solutions suited to enterprise, public sector, and multi‑site environments.
Self-Service Your Number Management
Symbio’s Number Manager platform enables businesses to manage inbound numbers, routing, and call flows independently of any phone system or provider. With real‑time configuration and simple self‑service controls, organisations can make immediate changes without downtime or technical overhead. This flexibility allows enterprises to remain agile as communication needs evolve, ensuring every inbound call is delivered accurately and efficiently.
Your Symbio Questions, Answered
Yes, a partnership agreement will be required.
Yes. Unlike providers reliant on third-party networks, Symbio owns and operates its own telecom network infrastructure. Our cloud-native approach removes capacity constraints and enables partners to scale voice services smoothly across sites, platforms, and regions without changing platforms.
Operator Connect allows phone numbers and PSTN services to be provisioned and managed directly within the Microsoft Teams Admin Centre, reducing complexity and eliminating the need for separate voice infrastructure.
Symbio partners with Dicker Data to make enterprise voice and cloud calling solutions easily accessible to the IT channel, supported by Dicker Data’s commercial, technical, and enablement services.
Symbio solutions are suited to mid-market, enterprise, and government environments, including organisations adopting Microsoft Teams, Cisco Webex, hybrid voice architectures, or replacing legacy PSTN services.
Services are delivered over a carrier-grade, fibre-based network with geo-redundant architecture and 24/7 monitoring to support high availability.
Yes. Symbio operates as a licensed carrier and provides guidance to help partners understand regional regulatory and compliance obligations.
Reach out to our local Dicker Data team here.
