Dicker Data’s presales, technical presales and solution architects are the most highly certified in the Australian distribution landscape. This means that when you trust us to help solve your customer’s business issues, you know you’re getting advice from the best in the industry. Our teams are also backed up by each individual vendor’s technical resources which means we have direct links to the people who manufacture the technology to help you when required.
Ensuring the solutions you recommend to your customers’ will service their needs today and well into the future is critical to the success of your ongoing relationship. However, sometimes what your customer needs is beyond your scope, or you simply need to have your solution validated. This is where Dicker Data’s technical presales resources can help. Our team of experts are specialised in the technologies and brands they represent so you can be sure you’re getting the right information the first time.
When it comes to complex solution design, Dicker Data’s teams of solution architects are here to help you from the initial end-customer discovery meetings, through to designing a solution on the latest and greatest technology. We'll even assist you to deploy the solution post-sale. The best part is you can pick and choose what level of engagement you’d like our team to have in each opportunity you bring to us. It’s all about giving you the peace of mind that our experts are here to help no matter what.
There’s really no challenge too small or too big for the team at Dicker Data. Whether you’ve got a question about a single piece of infrastructure or are deploying a hyperscale solution, we have the right resources based here in Australia to answer your questions and help you design solutions and deliver the right outcome on the best technologies.