Why Dicker Data as your Dell Technologies Distributor?

Dicker Data has a dedicated in-house team focused on providing our partners with end-to-end Dell Technologies solutions. As a result, Dicker Data was awarded Dell Technologies APJ Distributor of the Year in 2019, an honour we attribute not only to our product teams’ understanding of the channel business, but also to the first-class service provided by our technical and sales teams.
Working closely with the Dell Technologies team and pioneering many new channel-first programs, our core focus is to become a true extension of our resellers and their end users. Not only do our Australian IT partners have access to our technical and product specialists, but also an extensive range of promotional incentives and opportunities.
 

Scale your Business with Dicker Data Services

Dicker Data Services operates an industry-leading staging centre and secure warehouse that enables partners to deploy production-ready equipment with confidence.  

Helping You Scale Smarter

Whether it’s a large-scale project, or standard operations, ask our team how we can assist with the staging of devices, equipment storage, or project coordination, and help you land your next opportunity. 

SCALE SMARTER WITH

Dicker Data Services Designed For Partner Success

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Speedy Deployment

Reduce your operational costs and the time it takes to deliver to your customers.

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Seamless Integration

Seamlessly integrate your customers’ environments and systems to deliver friction free processing.

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Flexibility

Customise our services to meet your exact requirements, ensuring optimal performance and customer satisfaction.

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Scale Up Your Operations

Confidently respond to larger tenders with scale, capacity and a proven track record.

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Expand Capabilities

Expand your capabilities, increase your range of services and provide more value to your customers without the need to invest in fixed resources.

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Scale smarter with flexibility
Our Services
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Staging & Configuration

 
 
Supporting your Staging & Configuration requirements

Need a staging engineer today but not tomorrow?

Dicker Data delivers flexible, end-to-end device configuration and staging across laptops, servers, networking gear and everything in between—at any scale. Whether it’s memory installs, imaging thousands of devices, or preparing bespoke builds, our team integrates cleanly with your environment and works to your standards.

We handle remote pre-shipment work, on-site installations, and full device readiness checks so every unit arrives tested, complete and deployment-ready—lifting the quality and consistency of your customer experience.

Our purpose-built facility scales with your demand, from single units to nationwide rollouts. And when devices reach end of life, we manage collection, secure data erasure and donation through our community program—reducing waste and retiring hardware in a better way.

Hardware Provisioning

  • Device Preparation & Staging
  • Flexible & Customisable Services
  • Laptops, Servers, Networking Equipment & other IT Hardware

On-Site Installation

  • Technical Installations
  • Large Scale Deployments
  • On-Site Support

Device End of Life

  • Device Collection
  • Data Erasure
  • Device Donation Program

Frequently Asked Questions  

Can you use Autopilot and Intune to deploy specific End User profiles on end user compute devices?

Yes. Deploying End User–specific profiles to end user compute devices is a core component of the Dicker Data Services staging offering. Formerly known as the “White Glove Deployment” service, this process — now commonly referred to as Autopilot pre-provisioning — connects each device to an active network and deploys its assigned End User profile. The result is a fully pre-provisioned device that is ready for immediate use upon delivery. This ensures an exceptional user experience, with each device configured to the individual’s requirements straight out of the box. 

What devices can you stage and configure?

We support staging and configuration across the full spectrum of IT hardware, including laptops, desktops, servers, networking gear, tablets and specialised equipment. Whether it’s single-unit prep or thousands of devices, we build each order to your specifications.

Can you customise staging to match my customer's requirements?

Yes. We tailor every staging workflow to match your exact needs — imaging, asset tagging, hardware integration, firmware updates, application installs, user profiles and more. You tell us the end-state; we deliver devices ready to deploy.

Do you offer on-site installation as part of staging?

Yes, we can, we partner with specialist field services providers, and their engineers can complete on-site installation, final configuration and testing so your customer receives fully prepared devices in the right place, on time and in the right state.

What services are included?

We provide comprehensive services for staging and configurating servers, including hardware integration, DOA testing, firmware updates, RAID configuration, and operating system installation. We also offer configuration services for networking equipment and endpoint devices, including switches, routers, access points firewalls, desktops, workstations and tablets.

Do you offer white label services?

Yes, we offer white label services across all three service pillars of Third-Party Logistics (3PL), Project Coordination and Staging and Configuration.

Is there a minimum order requirement?

No! It doesn’t matter if you’re staging 100 devices or 1, we can cater to every size.

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Third Party Storage & Logistics 

 
 
Need flexible storage and logistics without the long-term overhead?

What if every stage of your IT logistics ran faster, cleaner and at lower cost?

Whether you're a partner needing flexible day-to-day logistics support, a vendor managing ongoing national operations, or a project team delivering a one-off rollout, we adapt to the size, complexity and pace of your work.

We offer secure storage, precise inventory management, product handling, labelling, tracking, order dispatch and specialised freight—delivered with the same consistency whether you're moving single units or coordinating thousands. Our services are fully customisable and integrate cleanly with your systems, giving you visibility and confidence that your stock is ready when you need it.

Through strong relationships with Australia’s leading logistics carriers, we provide cost-effective, tailored freight options that align with your timelines, customer commitments and project requirements.

Our 3PL warehouse is vendor-agnostic and source-agnostic—wherever your stock comes from, our team can store it, manage it and deploy it to exactly where it needs to be, on time and ready for the next stage. From on-demand storage and drop-ship fulfilment to personalised shipping documents, we help partners and vendors run smoother operations and achieve better scale.

Storage

  • Secure, scalable warehousing for any volume
  • On-demand and long-term storage options
  • Vendor-agnostic and source-agnostic stock management

Logistics

  • Project rollouts and national deployment support
  • Order dispatch, labelling and specialised freight
  • Drop-ship fulfilment and accurate, on-time delivery

System Integration

  • Clean integration with your systems and workflows
  • Visibility of stock, movements and status
  • Customisable handling, documentation and reporting

Frequently Asked Questions 

What type of storage and logistics services do you provide?

We offer secure warehousing, inventory management, product handling, labelling, order dispatch, specialised freight and drop-ship fulfilment. Our services scale from day-to-day operations to large national rollouts.

Can you handle stock from any vendor or distributor?

Yes. Our 3PL warehouse is vendor-agnostic and source-agnostic. No matter where your stock comes from, we can receive it, store it, track it and deploy it as part of your workflow or project.

Do your 3PL services integrate with our internal systems?

Absolutely. Our logistics and inventory processes integrate cleanly with your systems, ensuring smooth communication, accurate updates and consistent alignment with your operational requirements and schedules.



 

What are the benefits of outsourcing my IT warehousing?

Outsourcing your logistics can save you money. Avoid big upfront costs for warehouse setup and equipment, benefit from lower ongoing expenses due to economies of scale and only pay for the space and services you actually use, making it easier to handle changing inventory levels.
 

Can a 3PL customer dispatch stock after hours?

Yes, for some customers we offer 24/7 dispatch services using our on-call staff to action their requests.
 

Can I scale my requirements?

Yes! You can easily scale your operations up or down during peak seasons in market fluctuations. In some cases, we doubled the storage available to partners leading into the Black Friday Sales!

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Project Coordination 

 
 
Roll out your next project leveraging our Project Coordination Team 

Need a project coordinationation team that ensures every device arrives on site, on schedule and ready to go?

The success of any project depends on everything coming together at the right moment, and that’s what our project coordinators specialise in. They unify our full service stack—3PL, storage, staging, configuration and logistics—and align every stakeholder, from vendors and partners to customers, engineers and logistics specialists, ensuring your rollout runs as one.

We streamline inventory management, automate manual steps and keep every detail aligned to your customer’s schedule. You receive tailored reporting, including clear stock movement updates, consolidated inventory summaries and automated notifications such as dispatch reports and end-user alerts.

By coordinating every service and workflow, we ensure the right products—configured and prepared to your customer’s exact requirements—arrive at the right place, exactly when they’re needed. With us, project timelines are a commitment backed by experience, precision and tightly integrated systems.

Experienced Project Coordination

  • Clear communication that keeps every party aligned
  • Central coordination across your full service stack
  • Delivery matched to customer requirements and project timelines

Stakeholder Alignment

  • Coordinated engagement across vendors, partners and customers
  • Direct interaction with engineers, logistics specialists and key stakeholders
  • Constant communication that keeps schedules on track

Operational Control

  • Structured workflows that remove bottlenecks
  • Consolidated stock and dispatch updates
  • Customised reporting tailored to your project

Frequently Asked Questions

How do your project coordinators support complex rollouts?

 Our coordinators unify every part of your service stack — 3PL, storage, staging, configuration, logistics and all stakeholders — to keep your rollout moving in sync. They ensure the right products land at the right site, on schedule and ready to deploy.

What reporting do you provide during a project?

We offer customised reporting tailored to your needs. This includes consolidated stock movement summaries, dispatch updates and automated notifications that keep your team and your customers informed throughout the project.

Who do your project coordinators work with?

Everyone involved. They coordinate vendors, partners, customers, engineers, logistics specialists and third parties to keep communication clear, schedules tight and the project running without bottlenecks.

Can you combine a staging and 3PL project together?

Yes, combined staging and 3PL projects are common and we will work with your team to deliver a unified customer outcome.

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1

Hardware Provisioning

  • Device Preparation & Staging
  • Flexible & Customisable Services
  • Laptops, Servers, Networking Equipment & other IT Hardware
3

On-Site
Installation

  • Technical Installations
  • Large Scale Deployments
  • On-Site Support
4

Device
End of Life

  • Device Collection
  • Data Erasure
  • Device Donation Program
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HP Distributor of the Year (Australia) 2024

Recognised for our outstanding support and service across HP’s portfolio. 

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HP PC Partner of the Year 2024 

For our continued success in driving HP PC and endpoint solutions in the channel. 

 
Dell Technologies
Distributor of the Year 2021
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Dell Technologies
Distributor of the Year 2021





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HP Poly Solutions  

Dicker Data is a leading HP Poly distributor in Australia. As a value-added distributor, Dicker Data is committed to providing our partners with industry-leading unified communications solutions from HP Poly. Find out more about HP Poly here. (Link to HP Poly Vendor Page)

The people behind the Service

The World’s Leading Technology Solutions, Delivered.

Partnering with Dicker Data provides you with access to the world’s leading technology brands, the latest technology solutions and a range of unique value-added services.

Have a question? Get in Touch  

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