Transitioning Azure PAYG Customers to CSP
What your PAYG customers are experiencing:
Rising costs – Paying full retail pricing with no negotiation power, and consumption that's hard to predict or control
Credit card headaches – Limited payment flexibility, potential credit limit issues, finance teams chasing receipts
Operational blind spots – Multiple invoices across services, underutilised resources they're still paying for, governance gaps across decentralised purchasing
Support gaps – No ongoing relationship or strategic guidance, suboptimal wait times when things go wrong
Missed opportunities – Unaware of credits, incentives or optimisation potential they're entitled to
Why CSP makes sense for PAYG customers

Same or lower cost, better experience
In most cases, customers pay the same or less on CSP – and get a more holistic service. Predictable billing, no credit card juggling and someone actively looking out for their interests.

Flexible billing options
Monthly, annual or triennial billing aligned to cash flow and budgeting needs. One invoice instead of many.

Real support when it matters
24/7 Microsoft Premier Support through your Dicker Data relationship at no extra cost. When something goes wrong, they have direct escalation paths to Microsoft engineers – not a 48-hour wait.

Ongoing optimisation
Proactive guidance on right-sizing, cost control and making the most of their Azure investment. Year-round strategic support rather than set-and-forget.

No disruption to transition
The transfer is handled on the back end. No downtime, no service interruption. Customers keep ownership of their subscriptions and can make changes as needed.
The transition process
Moving from Azure PAYG to CSP is straightforward, and Dicker Data's local licensing team can support you through each step:
Review current state – Map existing Azure subscriptions and consumption patterns
Identify quick wins – Surface cost optimisation and governance opportunities
Plan the transition - Minimal prep required, back-end transfer
Execute transfer – No downtime, no disruption
Ongoing optimisation – Proactive management and support from day one
A partner who's
done it before
An Australian retail business was running their critical point-of-sale applications on Azure PAYG. The app was the heartbeat of their business – they couldn't afford downtime. But costs were spiraling, they were worried about credit card limits and when things went wrong, they had no access to fast support.
Working with Truis and Dicker Data, they transitioned to CSP in around a week. Now they have access to Microsoft Premier Support at no extra cost – if something goes wrong, they have full support from their partner and Microsoft to get back online quickly.
Ready to transition your Azure PAYG customers?
Download the go-to-market resources here or talk to our team about opportunity identification and transition planning.
Sign in with your Dicker Data account to access the resources

Scenario 1: Security Foundations
Scenario 1: Security Foundations
Scenario 1: Security Foundations
M365 Business Standard to M365 Business Premium
Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation
Scenario 2: Information Protection
Scenario 2: Information Protection
Scenario 2: Information Protection
M365 Business Premium + Microsoft E5 Information Protection
Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation
Scenario 3: Identity Protection
Scenario 3: Identity Protection
Scenario 3: Identity Protection
M365 Business Premium + Microsoft Entra ID P2 Add On
Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation
Scenario 4a: Data Protection
Scenario 4a: Data Protection
Scenario 4a: Data Protection
M365 E3 + M365 E5 Compliance Mini Bundle (Information Protection & Governance)
Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation
Scenario 4b: Threat Protection
Scenario 4b: Threat Protection
Scenario 4b: Threat Protection
M365 E3 + M365 E5 Security Mini Bundle (Advanced Threat Detection & Response)
Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation
Scenario 5: All-in-one Enterprise Security, Information Protection & Governance
Scenario 5: All-in-one Enterprise Security, Information Protection & Governance
Scenario 5: All-in-one Enterprise Security, Information Protection & Governance
Upgrade from M365 E3 to M365 E5
Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation
Scenario 6: All-in-one Enterprise Security
Scenario 6: All-in-one Enterprise Security
Scenario 6: All-in-one Enterprise Security
M365 Business Premium + M365 E5 Security Mini Bundle (Advanced Threat Detection & Response)
Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation