Transitioning Azure PAYG Customers to CSP

The PAYG gap and how to have the conversation
More than half of all Azure consumption comes from customers on pay-as-you-go (PAYG) – buying directly from Microsoft via credit card. It's convenient to set up, but it creates real problems over time. 

What your PAYG customers are experiencing:  
 

arrow-1  Rising costs – Paying full retail pricing with no negotiation power, and consumption that's hard to predict or control 

arrow-1  Credit card headaches – Limited payment flexibility, potential credit limit issues, finance teams chasing receipts 

arrow-1  Operational blind spots – Multiple invoices across services, underutilised resources they're still paying for, governance gaps across decentralised purchasing  

arrow-1  Support gaps – No ongoing relationship or strategic guidance, suboptimal wait times when things go wrong 

arrow-1  Missed opportunities – Unaware of credits, incentives or optimisation potential they're entitled to 

Why CSP makes sense for PAYG customers  

 

MCL Pink Icon 97

Same or lower cost, better experience

In most cases, customers pay the same or less on CSP – and get a more holistic service. Predictable billing, no credit card juggling and someone actively looking out for their interests. 


MCL Purple Icon 05

Flexible billing options  

Monthly, annual or triennial billing aligned to cash flow and budgeting needs. One invoice instead of many.


MCL Drk Purple Icon 98

Real support when it matters 

24/7 Microsoft Premier Support through your Dicker Data relationship at no extra cost. When something goes wrong, they have direct escalation paths to Microsoft engineers – not a 48-hour wait. 


MCL Blue Icon 109

Ongoing optimisation 

Proactive guidance on right-sizing, cost control and making the most of their Azure investment. Year-round strategic support rather than set-and-forget.


MCL Drk Blue Icon 46

No disruption to transition 

The transfer is handled on the back end. No downtime, no service interruption. Customers keep ownership of their subscriptions and can make changes as needed.

The transition process 

Moving from Azure PAYG to CSP is straightforward, and Dicker Data's local licensing team can support you through each step: 

arrow-1  
Review current state
– Map existing Azure subscriptions and consumption patterns

arrow-1  Identify quick wins  – Surface cost optimisation and governance opportunities 

arrow-1  Plan the transition - Minimal prep required, back-end transfer 

arrow-1  Execute transfer – No downtime, no disruption 

arrow-1  Ongoing optimisation – Proactive management and support from day one  

A partner who's
done it before   

An Australian retail business was running their critical point-of-sale applications on Azure PAYG. The app was the heartbeat of their business – they couldn't afford downtime. But costs were spiraling, they were worried about credit card limits and when things went wrong, they had no access to fast support. 

Working with Truis and Dicker Data, they transitioned to CSP in around a week. Now they have access to Microsoft Premier Support at no extra cost – if something goes wrong, they have full support from their partner and Microsoft to get back online quickly. 

Asset 19Our customer can now breathe a little easier knowing that if there's an issue with their essential business application in Azure, they have the full support of Truis and Microsoft.

Samuel Thompson, Account Manager, Truis 

Truis

 

Ready to transition your Azure PAYG customers? 

arrow-1  Download the go-to-market resources here or talk to our team about opportunity identification and transition planning. 

Sign in with your Dicker Data account to access the resources   

 

AUS-MCL-022-customer-CSP-benefits-animation

 

Scenario 1: Security Foundations

M365 Business Standard to M365 Business Premium 

Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation

Scenario 2: Information Protection

M365 Business Premium + Microsoft E5 Information Protection  

Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation 

Scenario 3: Identity Protection

M365 Business Premium + Microsoft Entra ID P2 Add On 

Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation 

Scenario 4a: Data Protection

M365 E3 + M365 E5 Compliance Mini Bundle (Information Protection & Governance) 

Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation 


Scenario 4b: Threat Protection

M365 E3 + M365 E5 Security Mini Bundle (Advanced Threat Detection & Response) 

Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation 

Scenario 5: All-in-one Enterprise Security, Information Protection & Governance

Upgrade from M365 E3 to M365 E5  

Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation 

Scenario 6: All-in-one Enterprise Security

M365 Business Premium + M365 E5 Security Mini Bundle (Advanced Threat Detection & Response) 

Partner Brochure | Customisable Customer-Ready Brochure | Customisable Sales Presentation 

Need help? 

Our expert local licensing team are here to help.