Setting you up for success to build,
sell and grow with Microsoft
Getting started
We know that transferring to a new distributor can seem daunting for our partners Our goal is to simplify the onboarding process, to maximise the time you spend focusing on your customers and growing your business and minimise the admin!
On this page you’ll find useful onboarding resources to make your operational set-up as easy as possible.
Cloud Solution Provider (CSP) handbook
Download the step-by-step guide to onboarding with Dicker Data, to help make navigating our portal a breeze!
Learn how to create and associate tenants, get an overview of managing your tenants and subscriptions, and reporting features available to help you stay on top of your customers.
If you get stuck, you can reach out to our team for swift assistance.
Dicker Data End Used Portal Guides
Download the EUP Guides, a white-labelled solution that you can brand as your own. Enable your customers to manage their Microsoft licenses effortlessly and efficiently.
Partner-to-Partner Transfer Checklist for NCE Licenses
Dicker Data Microsoft
CSP Support Pack
P2P Transfer Form
Sales & Licensing:
Microsoft.sales@dickerdata.com.au or (02) 8556-8067
Presales:
Microsoft.presales@dickerdata.com.au CSP Helpdesk:
csp.support@dickerdata.com.au Meet the rest of the
Dicker Data Microsoft team
Microsoft Incentives Quick Links
This guide provides an overview of the Microsoft strategic priorities and aligned incentives available by solution area (Azure, BizApps, Security, Modern Work).
Microsoft AI Cloud Partner Program Benefits
This reference guide outlines the partner benefits packages available to partners to help you achieve your goals–no matter your size or stage of growth. Explore benefits available to partners who achieve Solution Partner designations and Specialisations.
Microsoft Commerce Incentives Policy Guide
This comprehensive guide details available partner incentives, incentive terms including incentive enrollment, earning opportunity, eligibility, and incentive calculation details. It’s recommended you check this regularly as details are subject to change. We will also flag anything important as it occurs. To learn how to enrol to Microsoft incentives and other benefits available in the Microsoft AI Cloud Partner Program, click here.
Evolving Microsoft benefits for partners for 2025
This document summarises the upcoming changes to benefits across several Microsoft AI Cloud Partner Program offerings, which become effective in January 2025, including transition for Microsoft Silver and Gold partners into new Solutions Partner designation statuses. This document provides essential insights into what is coming and when.
For a simplified summary of these changes, read our recent blog post.
Help is on hand
Dicker Data Support
With Dicker Data, we’re in safe hands. They are all about relationships and translating technology into human experiences. They shepherded us through everything and helped us navigate the Microsoft Portal – all of a sudden, the Microsoft tap started to flow.
Stephen Doney, Vendor & Client Relationship Manager, CMTG
We have a truly strategic relationship with Dicker Data. Nothing is too much trouble – it’s a two-way street, and we certainly sense they want to be a part of it. They are ready, willing and able every time. We would not be where we are now without their support.
Ian Nearhos, Head of Strategy, Truis
Dicker Data helps us navigate the Microsoft Partner Portal and make sure that we leverage all available programs – there’s just too many for us to look after ourselves. We really lean on the Dicker Data relationship there.
James Xuereb, Strategic Partnerships Manager, CNS
We have regular meetings with our Dicker Data Partner Manager to understand the product roadmap. Knowing the future of Microsoft’s plans, such as Copilot, helped us develop a new product that was close to commercialisation within six weeks. That wouldn’t happen without Dicker Data and Microsoft’s knowledge and expertise.
John Caruso, CEO, Commuserv
Dicker Data’s team of certified professionals combine deep domain knowledge with sharp commercial acumen, making them true partners in our success. Since aligning with Dicker Data, we've witnessed exponential growth in our business and strengthened our relationship with Microsoft. Dicker Data hasn't just been a supplier; they've become an integral part of our business strategy.
Simon Bishop, Director, Cloud Factory
The Dicker Data team are very knowledgeable, dedicated, focused, which is what we like. Working together has been amazing across all areas of the business – at exec level, sales, technical support and presales.
Bernard Moran, Chief Experience Officer, Virtual IT Group
They genuinely feel like they work in partnership with us. It feels like an extension of my own team when we're working together. Dicker Data helped us be one of the first SMB partners going to market with Copilot assessments.
Jason Wornham, General Manager, FUJIFILM CodeBlue
Dicker Data is very partner focused and provides high quality personalised support. The Dicker Data team are amazing to work with, they really took the time to get to know our business. Our account manager is very proactive and has been instrumental in seeking out opportunities for us to accelerate our growth. There's a reason why they're Australia's most trusted distributor.
David Crotty, Managing Director, Intergy Consulting
The Dicker Data team's dedication to sharing knowledge and facilitating business development opportunities has been valuable to us. Their expertise, guidance, and proactive approach have enabled us to achieve customer satisfaction, improve operational efficiency, and drive revenue growth. We deeply appreciate the partnership and would highly recommend Dicker Data to other organisations looking to build and develop their Dynamics practice.
Harshana Etampawala – Managing Director, Integral Management Systems
