onboarding
Setting you up for success to build,
sell and grow with Microsoft​  

 

Getting started 


We know that navigating Microsoft offers, incentives and rebates can be challenging for our partners. Our goal is to simplify the onboarding process, to maximise the time you spend focusing on your customers and growing your business, and minimise the admin! 

On this page you’ll find useful onboarding resources to make your operational set-up as easy as possible. 

Cloud Solution Provider (CSP) handbook  


Download the step-by-step guide to onboarding with Dicker Data, to help make navigating our portal a breeze! 

Learn how to create and associate tenants, get an overview of managing your tenants and subscriptions, and reporting features available to help you stay on top of your customers.

If you get stuck, you can reach out to our team for swift assistance 

DICKER DATA END USER PORTAL GUIDES

 

Download the EUP Guides, a white-labelled solution that you can brand as your own. Enable your customers to manage their Microsoft licenses effortlessly and efficiently.

 

Microsoft Resources  


Here are some handy links to help you understand Microsoft’s AI Cloud Partner Program and available incentive programs for partners. We understand that these can be complex, and our expert Licensing and Operations team are only an email or phone call away. Contact us if you’d like some help.   

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Microsoft Incentives Quick Links​  

This guide provides an overview of the Microsoft strategic priorities and aligned incentives available by solution area (Azure, BizApps, Security, Modern Work).

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Microsoft AI Cloud Partner Program Benefits   

This reference guide outlines the partner benefits packages available to partners to help you achieve your goals–no matter your size or stage of growth. Explore benefits available to partners who achieve Solution Partner designations and Specialisations.

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Microsoft Commerce Incentives Policy Guide​   

This comprehensive guide details available partner incentives, incentive terms including incentive enrollment, earning opportunity, eligibility, and incentive calculation details. It’s recommended you check this regularly as details are subject to change. We will also flag anything important as it occurs.​ To learn how to enrol to Microsoft incentives and other benefits available in the Microsoft AI Cloud Partner Program, click here. 

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Evolving Microsoft benefits for partners for 2025 ​    

This document summarises the upcoming changes to benefits across several Microsoft AI Cloud Partner Program offerings, which become effective in January 2025, including transition for Microsoft Silver and Gold partners into new Solutions Partner designation statuses. This document provides essential insights into what is coming and when.​
For a simplified summary of these changes, read our recent blog post. 

Asset 23  Help is on hand

Simply contact us and we’d be happy to answer your questions.  

Exclusive content for Dicker Data partners   


Visit our exclusive Partner Zone you can also access all the most up-to-date news, Security and AI education for every stage of your journey through our Voyager program as well as showcase your solutions and services through our partner-to-partner portal and log a support call.​ 
 
Here at Dicker Data, we have Australia’s largest expert Microsoft team full of experienced specialists in strategy, tech, sales, marketing, licensing, and operations – all working to support you to make Microsoft work for you.​  

Welcome to our community! We look forward to becoming an extension of your team.   

Stay in the Loop 

 

Don’t miss out on all our offers, events and other updates.

Partner Testimonials

We make Microsoft work for partners. Here’s what they’re saying:
 


Asset 19With Dicker Data, we’re in safe hands. They are all about relationships and translating technology into human experiences. They shepherded us through everything and helped us navigate the Microsoft Portal – all of a sudden, the Microsoft tap started to flow.

Stephen Doney, Vendor & Client Relationship Manager, CMTG 

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Asset 19We have a truly strategic relationship with Dicker Data. Nothing is too much trouble – it’s a two-way street, and we certainly sense they want to be a part of it. They are ready, willing and able every time. We would not be where we are now without their support.

Ian Nearhos, Head of Strategy, Truis 

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Asset 19Dicker Data helps us navigate the Microsoft Partner Portal and make sure that we leverage all available programs – there’s just too many for us to look after ourselves. We really lean on the Dicker Data relationship there.

James Xuereb, Strategic Partnerships Manager, CNS 

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Asset 19We have regular meetings with our Dicker Data Partner Manager to understand the product roadmap. Knowing the future of Microsoft’s plans, such as Copilot, helped us develop a new product that was close to commercialisation within six weeks. That wouldn’t happen without Dicker Data and Microsoft’s knowledge and expertise.

John Caruso, CEO, Commuserv   

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Asset 19Dicker Data’s team of certified professionals combine deep domain knowledge with sharp commercial acumen, making them true partners in our success. Since aligning with Dicker Data, we've witnessed exponential growth in our business and strengthened our relationship with Microsoft. Dicker Data hasn't just been a supplier; they've become an integral part of our business strategy.

Simon Bishop, Director, Cloud Factory  

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Asset 19The Dicker Data team are very knowledgeable, dedicated, focused, which is what we like. Working together has been amazing across all areas of the business – at exec level, sales, technical support and presales.

Bernard Moran, Chief Experience Officer, Virtual IT Group

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Asset 19They genuinely feel like they work in partnership with us. It feels like an extension of my own team when we're working together. Dicker Data helped us be one of the first SMB partners going to market with Copilot assessments.

Jason Wornham, General Manager, FUJIFILM CodeBlue

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Asset 19Dicker Data is very partner focused and provides high quality personalised support. The Dicker Data team are amazing to work with, they really took the time to get to know our business. Our account manager is very proactive and has been instrumental in seeking out opportunities for us to accelerate our growth. There's a reason why they're Australia's most trusted distributor.

David Crotty, Managing Director, Intergy Consulting

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Asset 19The Dicker Data team's dedication to sharing knowledge and facilitating business development opportunities has been valuable to us. Their expertise, guidance, and proactive approach have enabled us to achieve customer satisfaction, improve operational efficiency, and drive revenue growth. We deeply appreciate the partnership and would highly recommend Dicker Data to other organisations looking to build and develop their Dynamics practice.

Harshana Etampawala – Managing Director, Integral Management Systems

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