If there is anything 2020 has taught us, it’s that work can be done just about anywhere, and that video conferencing is here to stay. Zoom, Teams, Google Meet, Webex, and Skype are now well and truly part of our lives and most businesses are embracing this, even if it means looking at their network setup and current capabilities. So how do you ensure your clients have the best experience possible when it comes to all things video?
By now, you’ve probably started hearing from clients that are struggling with their networks now that video has become an everyday tool in their business – buffering video or an inability to connect to an important meeting is something we’ve all heard about and aren’t keen to experience for ourselves. There are many possible solutions to this issue, but first it makes sense to do a quick audit of their current set up to ensure their needs will be met now, and in the future. Some good starting questions include:
Once you’ve completed an audit and determined the needs of your client, the next step is creating a solution that will allow them faster, better service so that they can fully utilise all their tools and increase productivity. Some of the most popular options include SD-WAN, 5G, and cloud-based options.
When it comes to vendors that know how to assist businesses in reaching their full communications potential, we recommend Telstra. Our long standing relationship with them and the depth of expertise held by their teams, has shown us how they can help create robust solutions that make a difference.
We’re constantly reviewing the IT landscape and ensuring we’re on top of the best solutions, so that we can share this information with you. If you’ve got any questions about how to better serve your customers, we’d love to chat – reach out today.
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Dicker Data (ASX: DDR) is an Australian owned and operated, ASX listed hardware distributor with over 46 years experience. Our dedicated sales and presales teams are comprised of experienced product specialists who are focused on using their in-depth knowledge to help customers tailor solutions to suit their client’s needs.
Phone: 1800 688 586
Email: sales@dickerdata.com.au