We understand that when things go wrong, they often tend to do so in the middle of the night when you’re in the midst of completing an important client’s migration. Rest assured, Dicker Data’s technical team are available 24 hours a day, 7 days a week to assist with selected Microsoft licensing programs. Manned by our own staff based here in Australia with direct access to our systems and processes, our team will provide expert advice on how to mitigate any issues you may be facing and will also act as an escalation point should your issue require the involvement of a more highly skilled staff member.
Dicker Data assists partners in scoping and quoting vendor-backed service options that provide your business with peace of mind 365 days a year. Whether you simply require phone support or prefer to have a technician onsite within hours of reporting a fault, Dicker Data’s experts can help you find the right product service option to suit your needs. For larger and more complex environments, Dicker Data’s experts can help you build a bespoke maintenance plan with selected vendors to deliver the right outcome for the most demanding customers.
Dicker Data assists partners in scoping and quoting vendor-backed service options that provide your business with peace of mind 365 days a year. Whether you simply require phone support or prefer to have a technician onsite within hours of reporting a fault, Dicker Data’s experts can help you find the right product service option to suit your needs. For larger and more complex environments, Dicker Data’s experts can help you build a bespoke maintenance plan with selected vendors to deliver the right outcome for the most demanding customers.
