Blog and News | Dicker Data

It's Time to Talk Penetration Testing: Helping customers stay ahead of threats

Written by Zaman Hakim | Sep 30, 2025 5:12:58 AM

Cyber threats aren’t just growing, they’re getting smarter, faster and harder to detect. Your customers are feeling the pressure and many are asking the same question: “Are we really secure?”

As a trusted IT advisor, this is your moment to shift the narrative, from reactive defence to proactive resilience. And one of the most powerful ways to do that? Penetration testing. It’s not just a technical exercise, it’s a strategic service that helps customers uncover hidden vulnerabilities, validate their security posture and meet compliance requirements. And with OpenText’s human-led, intelligence-driven approach, you can offer a solution that goes far beyond automated scans.

Why Penetration Testing is more than just a tech check

Penetration testing isn’t just about scanning for vulnerabilities; it’s about simulating real-world attacks to expose weaknesses before the bad actors do. It’s a strategic service that helps clients:

  • Uncover hidden vulnerabilities across systems, networks, apps, and even user behaviour
  • Validate their security posture and ensure defences are working as intended
  • Meet compliance requirements like APRA CPS 234, PCI DSS, ISO 27001, Cyber Security Act 2024 and the ACSC Essential Eight
  • Boost cyber insurance eligibility
  • Build trust with customers, partners and stakeholders

Why OpenText? A proven leader in human-led Penetration Testing

OpenText’s human-led, intelligence-driven approach goes far beyond automated scans. Their elite Attack Team made up of cybersecurity experts with deep backgrounds in IT, software development, and security ops delivers high-impact testing tailored to each customer’s risk profile.

What sets OpenText apart:

  • 24x7x365 Security Operations Centre (SOC)
  • Full-spectrum testing: networks, cloud, wireless, APIs, apps, and social engineering
  • Annual retesting programs for continuous improvement
  • Transparent reporting with actionable insights
  • Testing aligned to real-world threats and business needs

Start the conversation with your customers with these strategic questions

  • When was your last penetration testing?
  • Are you confident in your current security posture?
  • Do you have compliance or insurance requirements that mandate testing?
  • Have you tested your cloud or remote work infrastructure?
  • Would you benefit from independent validation of your defences?

Overcoming common pushbacks with confidence

Customers may hesitate due to cost, disruption fears, or lack of understanding. Here’s how to respond:

“We already have firewalls and antivirus.”
Penetration testing goes beyond basic tools to simulate real-world attack paths.

“We’re too small to be a target.”
SMBs are increasingly targeted due to weaker defences and valuable data.

“We can’t afford downtime.”
Testing is planned and controlled to avoid disruption.

“We did a test last year.”
Threats evolve; annual testing is now a best practice.

The Opportunity for Partners: Grow your business while protecting customers

Offering OpenText vulnerability assessments and penetration testing through Dicker Data isn’t just good for your customers it’s a strategic growth move for you.

  • Expand your cybersecurity portfolio
  • Drive recurring revenue with annual testing programs
  • Strengthen customer relationships through strategic services
  • Stand out with human-led, high-impact testing
  • Align with OpenText - a brand trusted by 90% of the Fortune 500

Ready to lead the Cybersecurity conversation?

Stay ahead of evolving cyber threats and position yourself as your customers trusted cybersecurity advisor. With OpenText’s powerful solutions and the backing of Dicker Data’s experienced local team, you can maximise profitability and drive business growth. Whether you're integrating OpenText into your existing cybersecurity stack or already leveraging their technologies, our team is here to help you unlock greater value and optimise your investments.

Please get in touch with me, Zaman, Dicker Data's dedicated Business Development Manager for OpenText, to discuss a specific customer prospect, your go-to-market strategy, or how to position penetration testing as a value-added service that drives recurring revenue, strengthens client relationships, and sets you apart in a competitive market.

Learn more or request a demo of OpenText’s Penetration Testing Services.